[SANWA] Japanese Brand - Ergonomic Mouse (Vertical) Penguin Mouse EL93-001-02 (Pre-order)

General Delivery Information
For in-stock orders, delivery will generally be completed within 3–5 business days.

Except for specific marked products*, in-stock desks and chairs will be installed upon delivery.

Delivery and installation will be completed at the same time. If customers request delivery and installation on separate days, an additional on-site installation fee of HKD 350 will be charged.

The installation and logistics team will call you approximately 1 hour before arrival to confirm the exact delivery time.

Other accessory items do not include installation services and can be picked up at a designated SF Express service point.

Delivery Time Slots

• 11:00 am – 3:00 pm
• 3:00 pm – 7:00 pm
• (If you request to change the installation date or time on the day of delivery, a fee of HKD 350 will be charged.)

Additional Transportation Fees

• Discovery Bay: Additional HKD 300
• Chek Lap Kok: Additional HKD 300
• Tung Chung: Additional HKD 150

Due to transportation difficulties, deliveries to other outlying islands (South Lantau, restricted areas, Lamma Island, Cheung Chau, Peng Chau) are not available. However, we can arrange delivery to a designated port or pier.

Stairs Fee:
A fee of HKD 100 per flight of stairs (10 steps = 1 flight) will be charged and must be paid in cash upon delivery.
*Note: The total stairs fee is calculated per item.

Buying Guide with EKOBOR!

1. Causeway Bay - Sino Plaza 

Address: Unit03, 28/F, Sino Plaza, 255 Gloucester Road, Causeway Bay, Hong Kong

Route: Causeway Bay MTR Exit C1 (Only 30 seconds walk, where ISA Shop is) 

Opening Hour: 

Monday to Friday: 10:30am-7:30pm

Saturday, Sunday and Public Holiday 11am-8pm

Office projects showroom at Hung Lung Fortress 228, only by booking at 51159015

Standing Desk FAQ:

1. What is the difference between Single Motor and Dual Motors?

Single motor (I-Standing) is with height adjustment between 75-125cm, while Dual Motors (Oval) the height adjustment is between 63.8-128cm. Single motor is slower with a maximum loading of 80KG, while Dual motors is around 100KG-125kg. We can customize up to 350kg for four motors desk. Precisely depending on your needs.

Single motor is also suitable for smaller table tops around 120cm in width. And Dual Motors is suitable for table tops as large as 200cm.

2. Can I customise table top size ?

Yes. Dual motors are now doing promotion with free customization fee. Normally,  The charge for table top is HKD500-1000 per piece on top of your original price depending on size and complexity. The cost already included the labor cost, material cost, delivery and installations costs.  Under request we can do raw log from South America materials as well. 

3. May I know when will I receive the product after purchased?

Usually after placing the order on our website, we will contact you within 1 -2 days  (through Whatsapp or Phone Call) to schedule the delivery and installations. Timeframe will be around 3-7 working for stock items. If you would want an immediate feedback you may also contact us at 2555 5555 or whatsapp us at 60854999 and kindly quote your order # and we will check for you.

4. Is installation and delivery done together?

Yes. Delivery and installations are done together and usually takes around 30 minutes. Installation Helpers will call you usually within 1-2 hours to fix the timing. 

Monday: All Areas

Tuesday: HK Island

Wednesday: KLN/NT

Thursday: HK Island

Friday: KLN/NT

Saturday: All Areas

Sunday:  All Areas

5. I worry there will be out of stocks, can I purchase now and deliver later?

Yes. If you purchase now, we can commit and hold the products for you until you are ready for delivery and installations as we cannot guarantee when promotions end and also if the item is out of stocks at your purchase.

6. Can I install by myself for I-Standing Desk?

Yes. The price is the promotion price and 10 years warranty. If you choose to self pick up and self install, the warranty will not be included as we cannot control the process during installations and delivery whether is due to human factors or original defects. 10 years warranty include the control panel and the motor box

Chairs FAQ:

1. What is the difference between Capisco 8010 and 8020?

8010 is capisco puls with full plastic and no seat cushion, while 8020 is capisco puls with full cushion, which is an upgrade version of 8010 model. The cushion can be removed and washed if needed.

Height adjustments for 200mm gas lift is between 47-65cm which is suitable for perch sitting position (half stand) 

Our price includes delivery and installations and ten years warranty.

Customisation is welcome, delivery time is usually around 8- 10 weeks by Air (additional air freight)

If you have more questions, feel free to call us at 2555 5555 or WhatsApp us directly 

Happy To Help!