EKOBOR Delivery and Installation


Q1. Where is the EKOBOR showroom located in Hong Kong?

Our showroom is located at:
1. Unit 03, 28/F, Sino Plaza, 255 Gloucester Road, Causeway Bay, Hong Kong.
It is only 1 minute walk from Causeway Bay MTR Exit C1.

2. SHOP428 at Telford Plaza 2 in KOWLOON BAY. (KOWLOON BAY MTR EXIT C)

Q2. What are EKOBOR showroom opening hours?

  • Monday – Friday: 10:30 AM – 7:30 PM
  • Saturday, Sunday & Public Holidays: 11:00 AM – 8:00 PM

Customers are welcome to visit and try our ergonomic chairs and standing desks in person.

 

Q3. How can I contact EKOBOR?

You can contact our team through the following channels:

  • Phone: 2555 5555
  • WhatsApp: 5115 9015/60854999
  • Email: info@ekpac.com

 

Our team will be happy to assist with product enquiries, delivery arrangements, corporate orders, and ergonomic advice.

Q4. Does EKOBOR offer delivery and installation in Hong Kong?

Yes. For in‑stock desks and ergonomic chairs, EKOBOR provides delivery and installation at the same time for customers in Hong Kong and is already included in the pricing.

 

Q5. How long does delivery take?

For in‑stock products, delivery is usually completed within 3–5 business days.

Our logistics team will call approximately 1 hour before arrival to confirm the delivery time.

 

Q6. What are the available delivery time slots?

Customers can choose between two delivery windows:

  • 11:00 AM – 3:00 PM
  • 3:00 PM – 7:00 PM

 

Q7. Can delivery and installation be scheduled on different days?

Yes please call EKOBOR 7 days in advance to reschedule the installation, please avoid calling on the same day of delivery to change your schedule as charge will be incurred for sudden schedule change.

 

Q8. What happens if I need to change the delivery time on the same day?

If you really need to schedule on the same day, please note there might be an extra charge incurred. Advise you to change your schedule at least one day before to avoid the unnecessary fee incurred.

Q9. Are there additional delivery charges for certain areas?

Yes, additional transportation fees may apply:

  • Discovery Bay: HKD $300
  • Chek Lap Kok: HKD $300
  • Tung Chung: HKD $150
  • Ma Wan has no extra charge.

 

For outlying islands such as Lamma Island, Cheung Chau, Peng Chau, and South Lantau, direct delivery is not available. However, delivery can be arranged to a designated port or pier.

 

Q10. Is there a stairs fee for delivery?

If stairs are required during delivery, a fee of HKD $100 per flight of stairs will be charged.

  • 1 flight = 10 steps
  • The stairs fee is calculated per item
  • Payment is made in cash upon delivery

 

Q11. Do accessories include installation?

Accessories include installation and delivery already in the price.

 

Q12. Can businesses request office furniture quotations?

Yes. EKOBOR offers corporate ergonomic furniture solutions for companies in Hong Kong.

Businesses can contact us to receive:

  • Corporate pricing
  • Bulk purchase discounts
  • Office ergonomic consultation
  • Free trial arrangements (for selected projects)
  • Free design service
  • Free Drawing service 
  • Free On-Site measurement

 

Q.13. Can I try EKOBOR standing desks or ergonomic chairs before buying?

Yes. Customers are welcome to visit the Causeway Bay showroom or Telford Plaza 2 to try our products, including ergonomic office chairs and electric standing desks, before purchasing.