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OPEN DAY THIS SUNDAY APRIL 18TH! 12-6PM ENJOY 3% off on all our products. DISCOUNT CODE: EKOBOR3

Frequent Asking Questions (FAQ)


 

Standing Desk FAQ:

1. What is the difference between Single Motor and Dual Motors?

Single motor (I-Standing) is with height adjustment between 75-125cm, while Dual Motors (Oval) the height adjustment is between 63.8-128cm. Single motor is slower with a maximum loading of 80KG, while Dual motors is around 100KG. 

Single motor is also suitable for smaller table tops around 120cm in width. And Dual Motors is suitable for table tops as large as 200cm.

2. Can I customise table top size ?

Yes. The charge for table top is HKD500-1000 per piece on top of your original price depending on size and complexity. The cost already included the labor cost, material cost, delivery and installations costs. 

3. May I know when will I receive the product after purchased?

Usually after placing the order on our website, we will contact you within 1 day (through Whatsapp or Phone Call) to schedule the delivery and installations. Timeframe will be around 5-7 working for stock items. If you would want an immediate feedback you may also contact us at 2555 5555 or whatsapp us at 91087257 and kindly quote your order # and we will check for you.

4. Is installation and delivery done together?

Yes. Delivery and installations are done together and usually takes around 30 minutes. Installation Helpers will call you usually within 2 hours to fix the timing. 

Monday: All Areas

Tuesday: HK Island

Wednesday: KLN/NT

Thursday: HK Island

Friday: KLN/NT

Saturday: All Areas

Sunday: No delivery and installations 

5. I worry there will be out of stocks, can I purchase now and deliver later?

Yes. If you purchase now, we can commit and hold the products for you until you are ready for delivery and installations as we cannot guarantee when promotions end and also if the item is out of stocks at your purchase.

6. Can I install by myself for I-Standing Desk?

Yes. The price is HKD2988 + 500 including delivery and installations and 10 years warranty. If you choose to self pick up and self install, the warranty will not be included as we cannot control the process during installations and delivery whether is due to human factors or original defects. 10 years warranty include the control panel and the motor box

Chairs FAQ:

1. What is the difference between Capisco 8010 and 8020?

8010 is capisco puls with full plastic and no seat cushion, while 8020 is capisco puls with full cushion, which is an upgrade version of 8010 model. The cushion can be removed and washed if needed.

Height adjustments for 200mm gas lift is between 47-65cm which is suitable

Our price includes delivery and installations and ten years warranty.

Customisation is welcome, delivery time is usually around 4-6 weeks by Air

 

If you have more questions, feel free to call us at 2555 5555

Happy To Help!